Privacy policy

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Earnings Disclaimer: Any sales figures stated on this site or in our training and programs are our own results or those of existing or prior clients. These results are not typical and are not a guarantee that you will achieve the same or similar outcomes. The average person who purchases "how-to" information or business services gets little to no results. All examples are for illustration only. Your results will vary and depend on many factors, including but not limited to your background, experience, market, and work ethic. All business involves risk and requires consistent effort and action. If you are not willing to accept that, please do not purchase from 2 Cities LLC.

OVERVIEW
2 Cities LLC (also operating as "Concrete 2 Cities," and referred to as "we," "us," or "our") is a marketing and lead-generation company that provides advertising, lead-generation, and business-growth programs and services to residential and commercial contractors. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website at the-2cities.com, purchase or use our services, submit a form, contact us, or otherwise interact with us (collectively, the "Services").

By using our Services, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our Services.

INFORMATION WE COLLECT

Information you provide directly to us:
- Contact and profile information — your name, business name, email address, phone number, mailing or business address, and account login details when you create an account, request information, or purchase a program.
- Transaction and payment information — the products or services you purchase, order details, and amounts charged. Payments are processed by third-party payment processors (such as Shopify Payments and PayPal); we do not store full payment card numbers on our systems.
- Communications — information you provide when you fill out a form, request a consultation, email or call us, or otherwise communicate with us, including the content of those communications and notes or recordings of calls where permitted by law.
- SMS opt-in data — your phone number and your consent when you opt in to receive text messages from us (see the "SMS / Text Messaging Program" section below).

Information we collect automatically:
- Device and usage data — IP address, browser type, device identifiers, pages viewed, links clicked, referring pages, and dates and times of access, collected through cookies, pixels, web beacons, and similar technologies.
- Advertising and analytics data — we use the Meta Pixel and Meta Conversions API (CAPI), and may use Google and TikTok analytics and advertising tools, to measure and optimize our own advertising. This may include hashed identifiers used solely for matching and measurement of our own ad campaigns.

Information we collect from other sources: we may receive information from advertising platforms (such as Meta, Google, and TikTok), referral sources, and publicly available sources, which we use to better understand and serve our audience.

HOW WE USE YOUR INFORMATION
- Provide, deliver, and improve our Services and programs;
- Process transactions and fulfill your orders;
- Respond to your inquiries and provide customer support;
- Send transactional messages such as confirmations, reminders, account updates, and support replies;
- Send marketing and promotional communications (email and SMS) where you have consented, including offers and new-service announcements;
- Measure, optimize, and deliver our own advertising on platforms such as Facebook, Instagram, and TikTok;
- Detect, prevent, and address fraud, security issues, and misuse;
- Comply with our legal and regulatory obligations.

SMS / TEXT MESSAGING PROGRAM
When you opt in, 2 Cities LLC sends transactional and promotional text messages, including appointment and strategy-session reminders, booking and order confirmations, account updates, support replies, special offers, discounts, and new-service announcements.
- How you opt in: by checking an SMS consent box on a form at the-2cities.com, by scanning a QR code that links to that form, or by giving verbal consent during a call with our team. Consent is never a condition of any purchase.
- Message frequency varies. Message and data rates may apply.
- Reply STOP to opt out at any time, or HELP for assistance. You may also contact us at Contact@the-2Cities.com or +1 612-482-3496.
- You must be at least 18 years old to subscribe to our SMS Services.

Mobile information and consent are protected. No mobile information — including your phone number and your SMS opt-in and consent data — will be sold, rented, or shared with any third party or affiliate for their own marketing or promotional purposes. SMS opt-in data and consent are not shared with any third party for any purpose, and are not shared with, used by, or transmitted to Meta or any advertising or analytics partner. This category is excluded from all data described elsewhere in this Privacy Policy as being shared with third parties. We may share your phone number only with service providers who help us operate our messaging program (such as our SMS platform provider) and only to deliver the messages you have requested.

HOW WE SHARE YOUR INFORMATION
We do not sell your personal information for money. We share personal information only as described below:
- Service providers. With companies that perform services on our behalf — including website hosting (Shopify), payment processing, our CRM and SMS messaging platform, email delivery, and analytics — who may use the information only to provide those services to us.
- Advertising and analytics partners. With Meta and similar platforms through pixels and conversion APIs, for the limited purpose of measuring and optimizing our own advertising. As stated above, SMS opt-in and consent data are excluded from this sharing.
- Legal and safety. When we believe disclosure is reasonably necessary to comply with the law or legal process, enforce our agreements, or protect the rights, property, or safety of 2 Cities LLC, our customers, or others.
- Business transfers. In connection with a merger, acquisition, financing, or sale of all or part of our business.
- With your consent or at your direction.

COOKIES AND TRACKING TECHNOLOGIES
We use cookies and similar technologies, including the Meta Pixel, to operate our website, analyze traffic, and support our advertising. Most browsers let you remove or reject cookies through their settings; doing so may affect the functionality of our website. Where required, we obtain consent for advertising and analytics cookies and honor consent-management settings.

DATA SECURITY AND HANDLING
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include encryption of data in transit and at rest, access controls, regular security reviews, and employee training on data protection. In the event of a data breach affecting your personal information, we will notify affected individuals and regulators as required by applicable law. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

DATA RETENTION
We retain personal information for as long as needed to provide our Services, comply with our legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we take reasonable steps to delete or de-identify it.

YOUR PRIVACY RIGHTS AND CHOICES
Depending on where you live, you may have the right to request access to, correction of, or deletion of your personal information, and to opt out of certain processing. To exercise these rights, email us at Contact@the-2Cities.com or call +1 612-482-3496. We will not discriminate against you for exercising your rights.
Marketing choices: you can opt out of marketing emails using the unsubscribe link in any message, and opt out of marketing texts by replying STOP. We may still send you non-promotional messages about your account or transactions.

ADDITIONAL INFORMATION FOR CALIFORNIA CONSUMERS
If you are a California resident, you have the rights described above, including the right to know, delete, and correct your personal information, and to opt out of the "sale" or "sharing" of personal information as defined under California law. We do not sell personal information for money. However, our use of advertising and analytics partners such as Meta to deliver interest-based ads may be considered a "sale" or "sharing" under California law; you may opt out using the "Do Not Sell or Share My Personal Information" link in our website footer or by contacting us. We do not knowingly sell or share the personal information of individuals under 16. Phone numbers and SMS consent data are never sold or shared.

CHILDREN'S PRIVACY
Our Services are intended for businesses and individuals who are at least 18 years old and are not directed to children. We do not knowingly collect personal information from anyone under 18. You must be at least 18 to subscribe to our SMS Services.

THIRD-PARTY LINKS
Our website may contain links to third-party websites that we do not control or operate. We are not responsible for the privacy practices of those websites. Please review their privacy policies before providing any personal information.

INTERNATIONAL USERS
We operate in the United States. If you access our Services from outside the United States, you understand that your information will be processed in the United States, where data-protection laws may differ from those in your country.

CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. If we make material changes, we will update the "Last updated" date above and, where appropriate, provide additional notice. We encourage you to review this Privacy Policy periodically.

CONTACT US
If you have questions about this Privacy Policy or our privacy practices, contact us at:
2 Cities LLC
43404 201st Ave, Le Center, MN 56057, USA
Email: Contact@the-2Cities.com
Phone: +1 612-482-3496

Privacy policy

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